This accessibility statement applies to https://sharedlivesgm.info, the Shared Lives Greater Manchester website. This website is run by Shared Lives Greater Manchester.
We want as many people as possible to be able to use this website, and work to fulfil this aim. You should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We also try to make the website text as simple as possible to understand.
The website includes the UserWay Accessibility Widget, powered by a dedicated accessibility server. This tool provides optional features such as contrast adjustments and text resizing to support some users. However, this tool is not relied upon as a substitute for meeting the Web Content Accessibility Guidelines (WCAG) 2.2 requirements. We aim to build accessibility into the website itself.
If you have a disability, search AbilityNet for “how to” guides to make your device easier to use.
How accessible is this website
We know some parts of this website are not fully accessible. For example, there may be links to external websites or software that we do not own or manage, and so we cannot guarantee their accessibility.
Feedback and contact information
If you have an accessibility query, you can email us at support@sharedlivesgm.info, including:
- if you have any problems accessing information or using this website
- if you have any positive feedback about this website’s accessibility
We aim to respond in 5 working days.
Requesting alternative formats
If you need information in an alternative format, like accessible PDF, easy read, audio recording, BSL, or Braille, please email us at support@sharedlivesgm.info and tell us:
- The web address (URL) of the content you need
- The details of what is required
- The format you need it in
- Your name and email address
We’ll consider your request and aim to respond within 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of our website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email us at support@sharedlivesgm.info. This helps us improve.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing accessibility for all.
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 A and AA standards. This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 A and AA standards, due to the non-compliances and exemptions listed below.
Non-accessible content
Third-party tools and embedded content may not fully meet accessibility standards.
Content that is not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23rd September 2018 if they’re not essential to providing our services.
Pre-recorded media
The accessibility regulations do not require us to fix pre-recorded time-based media published before 23rd September 2020.
Live audio and video. We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. Reference: The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
Third-party content
We use a number of third-party services on this website. The design and implementation of these services are not under our control and are therefore exempt from the accessibility regulations. However, we strive to make them accessible where possible and raise any accessibility issues with the suppliers. These services include:
What we are doing to improve accessibility
We are committed to making our website accessible to all, and we are working hard to achieve that.
We are also:
- raising general accessibility awareness across the Shared Lives Greater Manchester,
- integrating accessibility into our design system,
- including individuals with disabilities in our design personas,
Preparation of this accessibility statement
This accessibility statement was prepared on 16th December 2025 and last reviewed on 16th December 2025.
The website was tested against the Web Content Accessibility Guidelines (WCAG) 2.2 A and AA standards. AAA criteria were also reviewed, but full AAA compliance is not claimed.
The testing was carried out by Passion4Social. Website pages and uploaded documents were evaluated using automated and simulation accessibility tools.